Hope In Unexpected Places

The single most surprising takeaway that continues to return to me from driving rideshare in St Louis for about 24 months is that people, in general, are much more decent and have more common sense than we may perceive ourselves as a national community to have. I was not particularly hopeful that I would be […]

Users: Who Are These People?

Unless you’ve personally met millions of people, first hand human interaction at the level of a widely used software application is an abstract study in anticipation. Software usage being a one on one interaction between a person and a machine interface rules out one to many crowds, such as performances or speaking engagements as relative […]